- What is your Return Policy?
- Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- What are the shipping options?
- Standard Ground Shipping: 5-7 business days. Deliveries eligible for Free Shipping will have this option available.
- Second Day Air: Shipment time is 2 business days—the day following the ship day is the first day. For example, an item that ships on Friday (not counting Saturday or Sunday) will arrive on Tuesday.
- Next Day Air: Shipment time is 1 business day. An item will be delivered the following business day if the carrier receives that item prior to their daily cut-off (varies by carrier). NOTE: When choosing this method, please be aware of the product's Expected Time To Ship (warehouse turn-around).
- When will I receive my order?
- Plumbing (faucets, bathtubs, toilets, sinks, etc.): usually ships within 5 business days.
- Appliances: usually ship within 5 business days.
- What do I do if I never receive my order?
- Please email us at espaciosdesigns@gmail.com.
- What do I do if I receive a damaged product?
- Please email us at espaciosdesigns@gmail.com.
- How do I make changes to an order?
- If applicable, we will replace your items if they are defective or damaged. If you need to exchange it for the same item, email us at espaciosdesigns@gmail.com and send your item to: P.O. Box 1856, Añasco, Puerto Rico 00610.
- How do I contact you if I do not find the answer to my questions here?
- If you wish to contact us, you can either fill out our contact form or email us directly at espaciosdesigns@gmail.com.
