We now ship Kutch Professional products anywhere within the Continental US and Puerto Rico.

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Warranty Details

We are pleased to inform you that all of our appliances come with a standard 1-year parts and service warranty. However, it is important to note that this warranty is not provided by ED Supply under any circumstances. Instead, the warranty is directly from the product manufacturer.

The manufacturer's warranty begins from the moment the equipment is delivered to your home. This means your product is covered by the manufacturer from the moment you receive it, ensuring that any manufacturing defects or performance issues will be covered for the first year.

Here are some key aspects of the manufacturer's warranty:

  • Warranty duration: The warranty lasts 1 year from the date of delivery.
  • Coverage: The warranty covers parts and service related to manufacturing defects or operational problems. If you experience any problems during this period, do not hesitate to contact the manufacturer's customer service.
  • Claim Process: If you need to make a warranty claim, you must contact the manufacturer directly. The manufacturer's customer service team will guide you through the process and take the necessary steps to resolve any issues.
Please remember that the warranty does not cover damage caused by misuse, improper maintenance or unauthorized repairs. We strongly recommend that you follow the instructions for use and maintenance of the product as indicated in the user manual.